Company profile
Artisans of the Loom
Rug and carpet cleaning · Astoria, Queens
Illustrative photo of Oriental rug cleaning — not a photo of this company's work
Services
- Oriental rug cleaning
- Area rug repair
- Fringe repair and restoration
- Turkish rug repair
- Rug stretching
- Rug washing
Learn about these services
Services as Artisans of the Loom describes them. Confirm your own rug type when you call.
RugRate
RugRate Score: 3.8 of 5
Good
The score is arithmetic, not an opinion: four published inputs, each capped, so you can recompute it from this page. It measures how well Artisans of the Loom can be checked before you book — not how well it cleans a rug.
- Customer rating2.5 / 2.5
4.9 of 5 across Google, Yelp
- Weight of evidence0.7 / 1
64 reviews behind that average
- Track record0 / 0.75
No founding year published
- Listing completeness0.6 / 0.75
4 of 5 details published
No company can pay to raise this score. How the RugRate Score works.
Ratings on Other Platforms
| Platform | Rating | Reviews | Source |
|---|---|---|---|
| 5.0 / 5 | 12 | View on Google (opens in a new tab) | |
| Yelp | 4.9 / 5 | 52 | View on Yelp (opens in a new tab) |
Each platform’s own figures, checked Sep 17, 2026, not RugRate ratings. How RugRate handles reviews.
How These Ratings Compare
Across all 2 platforms that rate it, Artisans of the Loom averages 4.92 of 5 from 64 reviews. The median listed company sits at 4.89 from 99 reviews.
- Weighted rating4.92above the 4.89 median
- Reviews behind it64below the 99 median
- RugRate Score3.8joint 11th of the 16 scored companies
Weighted by review count, so it can differ from any single platform’s headline figure. Medians are across every listed company that carries a star rating.
What Artisans of the Loom Publishes
4 of the 5 details RugRate checks are published by this company. They are the listing completeness part of the RugRate Score, and they are the things you would otherwise have to ask for on the phone.
- Street address21-50 38th Street, Astoria, NY 11105
- Where rugs are cleanedNot stated — worth asking before the rug leaves
- Range of services6 services listed
- More than one review platformListed on Google, Yelp
- Specifics about how it works2 specifics published, quoted below
A missing detail is a question to ask, not a verdict. Companies can fill these in free.
About Artisans of the Loom
- On RugRate since September 2026
- Trades as Rug Cleaning and Repair Incorporated
- Also publishes a Manhattan address at 404 East 65th Street
From the company’s website, read Sep 16, 2026. Not verified by RugRate yet — what verification will check.
Service Area
Artisans of the Loom lists these New York City boroughs as part of its service area:
Coverage can depend on the job size and your exact address — confirm when you call.
What This Work Costs in New York
RugRate does not hold Artisans of the Loom’s prices — no listed company publishes a rate card to us. These are the citywide ranges for the services it lists, so you can tell whether its quote is normal before you accept it.
- Area Rug Cleaning$3–$12 per sq ftSynthetic at the low end, silk at the high end
- Oriental Rug Cleaning$5–$9 per sq ftHand-knotted; $6–$9 in Manhattan
- Rug Repair$3–$10 per linear footBinding and serging; reweaving is quoted on sight
Citywide ranges, not this company’s quote. Estimate your own rug.
Ask Artisans of the Loom Before You Book
The first questions here come from what this company publishes — and from what it does not.
- Is my rug cleaned in my home or taken away to a plant?Artisans of the Loom does not publish where the work is done, and the answer changes the price, the timing and the risk.
- How long have you been trading under this name?Artisans of the Loom publishes no founding year, so there is nothing to check a track record against.
- Will repairs be quoted separately, after inspection?Artisans of the Loom lists rug repair. Reweaving, fringe and edge work are quoted on sight, so they should not be folded into a cleaning price.
- Is that a firm price from Artisans of the Loom, or an estimate?A number that can move after collection is not a quote. Get the scope and the price in writing before the rug goes.
- Can you issue a certificate of insurance for my building?Most New York buildings will not let a cleaner through the door without one, and arranging it late costs days.