For Businesses
Get Your Cleaning Company in Front of New Yorkers
RugRate lists rug and carpet cleaning companies across the five boroughs. Being listed is free, and the companies that publish real prices are the ones customers contact.
Four Steps to a Listing That Works
None of these cost anything, and each one makes your listing easier to choose from.
- 1
Add or claim your company
Tell us the business name, boroughs you cover and the services you offer. If we have already listed you, claim the page instead.
List your company - 2
Get verified
We check that the business is real, reachable and operating where it says. No company is verified yet; the checks and what a verified listing will show are set out in full.
How verification works - 3
Publish real prices
Listings that show how they price — per square foot, per room, minimums, pickup terms — score higher and get fewer wasted enquiries.
About the transparency score - 4
Collect reviews
Invite customers to review a job they actually had. Reviews stay attached to your listing and cannot be bought or removed by payment.
Collecting reviews
Our side of the deal
What We Will Never Do
These rules are the reason customers trust the listings, which is what makes a listing worth having.
- A free listing that stays free — being listed is never something you have to pay for
- Paid placement is always labelled, and never changes a score, a rating or a ranking
- Reviews cannot be bought, and cannot be deleted by paying us
- You always get a right of reply before a complaint about you is published
- No lead resale: an enquiry sent to you is not sold on to four competitors
Everything for Businesses
The full detail behind each part of a listing.
Verification
What we check, what documents help, and what the badge does and does not claim.
RugRate Score
The score out of 5, the four inputs behind it, and what raises yours.
Customer Enquiries
How people reach you through RugRate, and what a useful enquiry looks like.
Advertising
Where paid placement can appear, how it is labelled, and what it can never buy.
Collect Reviews
Inviting reviews the right way, and the rules that apply to everyone.
Pricing
What is free, what will be paid, and what we will not charge for.
Business FAQs
More in the business help section.
How much does a listing cost?
A basic listing is free. Paid options such as advertising are optional, and the details are published on the pricing page before anything is charged.
Can I pay to rank higher or improve my score?
No. Paid placement is labelled as advertising and sits outside the ranking. The transparency score is calculated from what you publish and how jobs go, and money does not move it.
Can I have a bad review removed?
Not by asking or paying. Reviews that break the guidelines — no real job behind them, abuse, or a competitor posting — are removed on those grounds, and you can reply publicly to any review.
When do listings open?
Companies are being added and verified borough by borough. Submitting your details now puts you in the queue for your borough rather than joining a waiting list that goes nowhere.
Do I have to publish my prices?
No, but it helps you. Customers comparing three companies tend to contact the ones whose pricing basis they can already see, and published pricing is the largest single part of the transparency score.
Ready when you are
Put Your Company on the Map
It takes a few minutes, and verification starts as soon as your borough opens.