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Write a Rug or Carpet Cleaning Review

The most useful reviews compare the quote with the invoice, and say how any problem was handled. Answer the prompts and the page drafts it for you.

Your review is sent to RugRate, checked against the guidelines, and published with your first name and last initial — or refused, with a reason.

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Your Experience

Something went wrong and you want it put right? A review is the wrong tool — file a problem report instead. Those are checked against your paperwork and the company is given a right of reply before anything is published.

Pick from the 28 listed companies, or type any name — browse the directory if you are not sure.

The month is enough. It is published with your review so readers can see how recent it is.

Overall quality
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Rate the parts that matter

Optional, and the reason a RugRate review is worth more than a star on its own. Skip anything you cannot judge.

Quote accuracyDid the invoice match what you were told it would be?
Care of the rugTesting, handling, and the state it came back in
CommunicationAnswers before booking, updates during the job
TimingCollected and returned when they said
Did the final price match the quote?

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Shown as a first name and an initial, e.g. “Dana R.” Your email address is never published.

Ratings here join a company's RugRate Score once it has five published reviews. Until then the Score uses the ratings published on other platforms, and the methodology page says exactly how.

Writing a Review — FAQs

Will my review be published straight away?

No. Every review is checked against the review guidelines before it appears, positive or negative. You will be told either way, and a review that is not published comes back with the reason.

Do I need to name the company?

Yes, for the review to be useful. Reviews are tied to a company and a real job, and we do not publish complaints about a company you never hired.

Can I write about a company that is not listed?

You can draft it now. When that company is listed or claims its listing, your review can be attached to it.

What should I leave out?

Staff names and personal details, contact details, marketing or discount codes, and anything you cannot describe from your own experience of the job.