Company profile
NYCleaners
Rug and carpet cleaning · Upper West Side, Manhattan
Illustrative photo of Oriental rug cleaning — not a photo of this company's work
Services
- Oriental rug cleaning
- Area rug cleaning
- Rug repair
- Carpet cleaning
- Upholstery cleaning
- Moth and dust mite treatment
Learn about these services
Services as NYCleaners describes them. Confirm your own rug type when you call.
RugRate
RugRate Score: 4.6 of 5
Excellent
The score is arithmetic, not an opinion: four published inputs, each capped, so you can recompute it from this page. It measures how well NYCleaners can be checked before you book — not how well it cleans a rug.
- Customer rating2.4 / 2.5
4.8 of 5 across Google, Trustpilot, Yelp
- Weight of evidence1 / 1
317 reviews behind that average
- Track record0.6 / 0.75
19 years in business
- Listing completeness0.6 / 0.75
4 of 5 details published
No company can pay to raise this score. How the RugRate Score works.
Ratings on Other Platforms
| Platform | Rating | Reviews | Source |
|---|---|---|---|
| 4.9 / 5 | 267 | View on Google (opens in a new tab) | |
| Trustpilot | 4.3 / 5 | 14 | View on Trustpilot (opens in a new tab) |
| Yelp | 4.5 / 5 | 36 | View on Yelp (opens in a new tab) |
Each platform’s own figures, checked Sep 17, 2026, not RugRate ratings. How RugRate handles reviews.
How These Ratings Compare
Across all 3 platforms that rate it, NYCleaners averages 4.83 of 5 from 317 reviews. The median listed company sits at 4.89 from 99 reviews.
- Weighted rating4.83below the 4.89 median
- Reviews behind it317above the 99 median
- RugRate Score4.6joint 1st of the 16 scored companies
Weighted by review count, so it can differ from any single platform’s headline figure. Medians are across every listed company that carries a star rating.
What NYCleaners Publishes
4 of the 5 details RugRate checks are published by this company. They are the listing completeness part of the RugRate Score, and they are the things you would otherwise have to ask for on the phone.
- Street address215 W 101st St, New York, NY 10025
- Where rugs are cleanedNot stated — worth asking before the rug leaves
- Range of services6 services listed
- More than one review platformListed on Google, Trustpilot, Yelp
- Specifics about how it works1 specific published, quoted below
A missing detail is a question to ask, not a verdict. Companies can fill these in free.
About NYCleaners
- On RugRate since September 2026
- Established 2007
- Publishes separate Brooklyn and Queens addresses and numbers
From the company’s website, read Sep 16, 2026. Not verified by RugRate yet — what verification will check.
Service Area
NYCleaners lists these New York City boroughs as part of its service area:
Coverage can depend on the job size and your exact address — confirm when you call.
What This Work Costs in New York
RugRate does not hold NYCleaners’s prices — no listed company publishes a rate card to us. These are the citywide ranges for the services it lists, so you can tell whether its quote is normal before you accept it.
- Area Rug Cleaning$3–$12 per sq ftSynthetic at the low end, silk at the high end
- Oriental Rug Cleaning$5–$9 per sq ftHand-knotted; $6–$9 in Manhattan
- Rug Repair$3–$10 per linear footBinding and serging; reweaving is quoted on sight
- Carpet Cleaning$1–$4 per sq ft, or $50–$150 per roomA room is commonly capped at about 200–250 sq ft
Citywide ranges, not this company’s quote. Estimate your own rug.
Ask NYCleaners Before You Book
The first questions here come from what this company publishes — and from what it does not.
- Is my rug cleaned in my home or taken away to a plant?NYCleaners does not publish where the work is done, and the answer changes the price, the timing and the risk.
- Will repairs be quoted separately, after inspection?NYCleaners lists rug repair. Reweaving, fringe and edge work are quoted on sight, so they should not be folded into a cleaning price.
- Is that a firm price from NYCleaners, or an estimate?A number that can move after collection is not a quote. Get the scope and the price in writing before the rug goes.
- Can you issue a certificate of insurance for my building?Most New York buildings will not let a cleaner through the door without one, and arranging it late costs days.