Company profile
The Golden Horn
Rug and carpet cleaning · Port Chester, NY — serves all of NYC
Illustrative photo of antique rug cleaning — not a photo of this company's work
Services
- Persian and antique rug restoration
- Rug repair and reweaving
- Rug resizing
- Rug cleaning
- Restoration after water damage
Learn about these services
Services as The Golden Horn describes them. Confirm your own rug type when you call.
RugRate
RugRate Score: 3.5 of 5
Good
The score is arithmetic, not an opinion: four published inputs, each capped, so you can recompute it from this page. It measures how well The Golden Horn can be checked before you book — not how well it cleans a rug.
- Customer rating2.3 / 2.5
4.7 of 5 across Google, Yelp
- Weight of evidence0.6 / 1
26 reviews behind that average
- Track record0 / 0.75
No founding year published
- Listing completeness0.6 / 0.75
4 of 5 details published
No company can pay to raise this score. How the RugRate Score works.
Ratings on Other Platforms
| Platform | Rating | Reviews | Source |
|---|---|---|---|
| 4.6 / 5 | 22 | View on Google (opens in a new tab) | |
| BBB | Not ratedNot accredited | — | View on BBB (opens in a new tab) |
| Yelp | 5.0 / 5 | 4 | View on Yelp (opens in a new tab) |
Each platform’s own figures, checked Sep 17, 2026, not RugRate ratings. How RugRate handles reviews.
How These Ratings Compare
Across all 2 platforms that rate it, The Golden Horn averages 4.66 of 5 from 26 reviews. The median listed company sits at 4.89 from 99 reviews.
- Weighted rating4.66below the 4.89 median
- Reviews behind it26below the 99 median
- RugRate Score3.515th of the 16 scored companies
Weighted by review count, so it can differ from any single platform’s headline figure. Medians are across every listed company that carries a star rating.
What The Golden Horn Publishes
4 of the 5 details RugRate checks are published by this company. They are the listing completeness part of the RugRate Score, and they are the things you would otherwise have to ask for on the phone.
- Street address464 North Main Street, Port Chester, NY 10573
- Where rugs are cleanedNot stated — worth asking before the rug leaves
- Range of services5 services listed
- More than one review platformListed on Google, BBB, Yelp
- Specifics about how it works2 specifics published, quoted below
A missing detail is a question to ask, not a verdict. Companies can fill these in free.
About The Golden Horn
- On RugRate since September 2026
- Based outside New York City, in Westchester County, and states it covers all of NYC
- States the family has been in the rug business for over 100 years
From the company’s website, read Sep 16, 2026. Not verified by RugRate yet — what verification will check.
Service Area
The Golden Horn lists these New York City boroughs as part of its service area:
Coverage can depend on the job size and your exact address — confirm when you call.
What This Work Costs in New York
RugRate does not hold The Golden Horn’s prices — no listed company publishes a rate card to us. These are the citywide ranges for the services it lists, so you can tell whether its quote is normal before you accept it.
- Area Rug Cleaning$3–$12 per sq ftSynthetic at the low end, silk at the high end
- Persian Rug Cleaning$5–$9 per sq ftHand-knotted; $6–$9 in Manhattan
- Antique Rug CleaningQuoted after inspectionCondition decides the work, so no rate card applies
- Rug Repair$3–$10 per linear footBinding and serging; reweaving is quoted on sight
Citywide ranges, not this company’s quote. Estimate your own rug.
Ask The Golden Horn Before You Book
The first questions here come from what this company publishes — and from what it does not.
- Is my rug cleaned in my home or taken away to a plant?The Golden Horn does not publish where the work is done, and the answer changes the price, the timing and the risk.
- How long have you been trading under this name?The Golden Horn publishes no founding year, so there is nothing to check a track record against.
- Will repairs be quoted separately, after inspection?The Golden Horn lists rug repair. Reweaving, fringe and edge work are quoted on sight, so they should not be folded into a cleaning price.
- Will you test the dyes before washing, and what happens if they run?The Golden Horn lists silk or antique rugs, and those are the two the industry most often gets wrong.
- Does my address carry a travel or minimum charge?The Golden Horn covers all five boroughs, which usually means some addresses carry a trip charge even at the same rate per square foot.
- How many rugs like mine do you clean in a year?26 published reviews for The Golden Horn is a thin record — not a bad sign, but not much to read either.
- Is that a firm price from The Golden Horn, or an estimate?A number that can move after collection is not a quote. Get the scope and the price in writing before the rug goes.
- Can you issue a certificate of insurance for my building?Most New York buildings will not let a cleaner through the door without one, and arranging it late costs days.